Customer Service Representative

An excellent opportunity to join a global medical device company within their growing Surgical division. Based in Guildford, this role forms part of a new and expanding team, offering great exposure to the MedTech industry and a varied day-to-day workload. Ideal for a recent graduate or someone with early experience looking to build a career in healthcare or medical devices.

Purpose of this role is to support the smooth running of customer operations by managing orders, coordinating with internal teams, and ensuring a high level of service to customers across the surgical product portfolio.

Key Responsibilities:

• Manage customer orders from entry through to delivery, ensuring accuracy and efficiency.
• Act as a key contact for customers, field sales teams, and internal departments.
• Respond to product queries, delivery issues, and order tracking requests.
• Support coordination of logistics and supply chain activities.
• Build strong working relationships with both internal stakeholders and external customers.

Requirements:

• Degree (preferred) or equivalent experience.
• Previous customer service, administrative, or office-based experience is beneficial.
• Desire to break into a career in MedTech.
• Ability to work in Guildford Mon to Friday.